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Frequently Asked Questions
Why do I need a password?
Certain manufacturers require us to
advertise their products no lower than
their suggested price. When we choose to
sell them for less, we can only display
that price in our password-protected
area.
Click Here for instant access
to our confidential wholesale prices.
What is your Pricing Policy?
Prices are based on quantity: the more
you buy, the more you SAVE! Quantities
1-47 can be purchased via the shopping
cart online. Orders of 48
and above
of the same style receive special
pricing.
Need special pricing?
Click Here
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How do I view pricing?
1) Select an item in our online catalog
- click on the small image
2) Click on - Add to shopping cart
(upper right hand corner)
3) Prices are displayed by colors and
sizes
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How do I place my order?
For
most orders you can use our online
shopping cart:
1) Select an item in our online catalog
- click on the small image
2) Click on - Add to shopping cart
(upper right hand corner)
3) Select and Enter - Quantity per
color and size
4) Click on - Update Cart
5) Click on - Add more products
(continue shopping)
Update Shopping
Cart (changed quantities requested)
Submit Shopping
Cart (done shopping, proceed with
checkout)
Via Mail:
Print out
Order Form
and follow instructions for
filling in order request, calculate
totals and shipping charges, mail with
check or money order payment.
Please make all checks payable to: CROSS
FOR YOU (NOTE: Checks routinely take 5-7
days to process. Money Orders will speed
up the process.)
Via Fax:
Print and FAX
Order Form
with your credit card information to
(818) 838-3501.
For larger quantities requiring special
pricing:
ONLINE:
Fill out our convenient online
Order Form
after you have received your special
price quote. Need special pricing?
Click Here
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Payment Methods
Visa, MasterCard, Amex, Discover, Debit
Cards with MasterCard/Visa Logo and Pay
Pal
Money order/Cashiers check (payable to
Cross For You)
Check (Must wait to clear. Payable to
Cross For You)
No COD -
No Net 30 or terms of payment.
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Shipping Information
How long does it take?
We offer fast shipping from 6 locations
Cincinnati,
OH, Reno, NV, Seattle, WA, New Jersey,
Texas or Florida depending on proximity
and availability. Most orders are
delivered within 1 to 3 business days
(Outside
of the 48 continental United States
shipments are shipped via USPS
- shipments may take longer) of being
placed. We will notify you within 24
hours if items you ordered are
out-of-stock.
How is it shipped?
Orders are generally shipped UPS ground
(UPS does not delivers to P.O. Box) or
USPS.
Expedited shipping options and quotes
are available at checkout.
Orders shipped from multiple warehouses
may incur additional shipping charges.
Orders cannot be picked up at the
warehouse.
FREE Shipping for orders over
$249.99
To
qualify for free shipping:
-
Orders
must be shipped Ground Shipping via
UPS.
-
Continental US addresses only (No PO
BOXES address accepted).
-
White T-shirt are also excluded
from FREE shipping.
International Shipping?
At this
time we service the United States and
its territories as well as Canada.
*Additional shipping fees may apply if
shipping outside of the 48 continental
United States.
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Is it safe to buy online?
When
you check out via our secure server
or check out in our shopping cart, all
information entered is encrypted through
a secured connection, which is
certified daily to pass the FBI/SANS
Internet Security Test.
All information provided is
confidential. We
do not sell, rent, share or disclose
personal information!
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What is your Return Policy?
If you have a problem or discrepancy
with your order such as incorrect or
damaged items, please
fill out the return form within 5
business days to get a Return
Authorization # and we will make
arrangements at that time to correct the
problem.
Returns may be subject to a 15%
restocking fee.
Altered garments are not returnable.
Shipping and handling charges are not
refundable.
Returns
must be authorized by Work
Wear for
U.
Returns without a RA # will be refused.
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Cancellations
Cancellations are subject to a 15%
restocking fee.
Order cancellation can only be made
before shipment.
Once shipment occurs, the return policy
is in effect.
Backorders
No backorders. If an item is unavailable
it will be removed from the order, and
you will be notified. Your payment
method will be credited for the item not
available at the time of your order.
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Sales Taxes
Only California residents are
subject to paying sales taxes unless
you hold a valid resale permit, in
which case we will require a signed
resale certificate on file.
Click here for
resale form (pdf).
Out of state of California are
not subject to sales tax.
Nonprofit Sales Tax Exemption
Although
many nonprofit and religious
organizations are exempt from
federal and state income tax, there
is no similar broad exemption from
California sales and use tax.
The IRS
states that state tax applies unless
there is a specific legal exemption
or exclusion.
click here
for more information.
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Do you carry items not in your catalog?
Yes! If you do not seeing an item you
are looking for please contact us. We
are willing
to search for an alternative products
via our other manufacturers. Minimum
24 pieces.
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